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• Backing Up your Data


Backing Up your Data
Backing Up Your Data:
Can you back up my home PC?
The small and medium-sized businesses that take advantage of neTegriti’ automated on line backup, tend to have more frequent back up, larger amounts of data to store, and specific recovery needs that are different from end users.
How long does the backup take?
Because the initial backup requires transmission of all your server’s data, the onsite technician will load your data onto a portable device for immediate delivery to the local data center.
After the initial load, our proprietary technology transmits only the changed portions of changed files during each backup session. The length of the download depends on the size of your backup, speed of your Internet connection, and amount of changed data. Our average client backs up in less than 30 minutes per night.
How do you secure my data?
We utilize two main security protocols to secure your data. First we offer password protections to authorized users. Second, your data is encrypted prior to transmission and then stored in an encrypted state in our data centers.
How is neTegriti’ online backup different from uploading data to an FTP site?
neTegriti’ data backup includes compression, encryption, and data transport. Uploading data to an FTP site is only a transmission process.
How often will my computer be backed up?
It’s recommended for most users to backup each night when the office is closed. If you would like more frequent backups, please call our sales team to discuss your needs
Will neTegriti backup all Operating System and “System State” information?
Yes. Our backup agents have the ability to backup all necessary information to perform a complete, full restore on all supported platforms.
Do you backup open files too?
Yes! Open files, as well as Exchange mail server, and your server’s “system state” (settings of critical system related components – extremely useful in restoring your server after a crash) are all backed up.
Should I backup the entire server or just the data files?
While our solution offers the ability to completely backup and restore all supported platforms, some clients back up only some or all data files. One limitation to only backing up data files is the limited restore capabilities associated with that. Please speak to one of our technical experts for a personalized analysis of your data.
Can I backup multiple servers at the same or different locations?
A single LAN administrator can configure backups and perform instant restores for all computers even at remote sites. Thus, your entire organization's backups can be remotely managed from any Windows machine (firewall/VPN permitting). Please speak with our technical experts if you need help with setup.
What if corrupted files are backed up by mistake?
While the corrupt files do get backed up and stored on in our data vaults, a backlog of prior data stores will let you go back and restore files from the last uncorrupted data files. We recommend keeping a 30 day history to work from.
What if a transmission or connection failure occurs during the backup?
If a transmission is interrupted in the middle of a backup, the neTegriti software will continue to retry until a connection can be re-established, then continue the backup where it was interrupted.
What operating systems do you support?
We currently support all versions of Microsoft’s Windows Server (NT, 2000, 2003, Small Business Server) as well as Windows XP.
Does neTegriti work on Macintosh computers?
Not natively, but often they can be backed up via networked-mapped drives from a Windows or Linux-based computer.

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