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• Backing Up your Data


FAQ
 
General:
Do you have a satisfaction guarantee?
Yes! We offer a 90-day, no-questions-asked, money-back guarantee.
Do you require a long-term service contract?
No. While our standard pricing is based on a one year commitment , month-to-month arrangements are available.
How secure is my data?
Your data is kept in two Tier 1 data centers, each physically separate from each other. (see technical solution)
What is your Service Guaranty?
Our contract includes a strong Service Level Agreement which clearly defines performance standards and provides credit reimbursement if the guaranteed service level outlined in the agreement is not met.
Can I use my existing tape backup system in conjunction with your service?
Yes.
Will your solution work with my company's firewall?
Yes. One advantage to onsite setup is that the backup will be fully functioning before the technician leaves.
How do I sign up?
Call our order line now to have us get you online and backed up right away!
How is neTegriti different from the under $15 per month backup systems?
Those solutions are designed to backup PCs and don't need the level of guarantees or support that business critical data residing on servers does.
Where is neTegriti located?
We have two data centers located in California and New York. Data is synchronized between them so that you have redundancy in two physically separate locations over 2,500 miles apart.
Does your service require a lengthy contract?
No. We don't require contracts lengthy service agreements, but we discount our price for contract clients. We offer a one, two, and three year service agreement, with the lowest prices for the longer terms.
Is your service more reliable than tape backups?
Tape backups present several major risks. First, even when all indicators point to successful backups, the restores fail. Secondly, most companies using tape systems don't employ a secondary fail-safe system. Our system has redundancy built in.
Won't mirrored/RAID hard drives protect my data from viruses or data loss?
Mirrored hardware is designed to protects data from a hardware failure. Most data loss is due to data corruption or user error where mirrored equipment offers no protection because corrupt data gets instantly written to the mirror equipment.
Backing Up your Data
 
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